Terms & Conditions
ONLINE PRICING AND TRANSACTIONS
All prices are charged in Australian dollars and include 10% GST.
For New Zealand customers, all prices on the website are displayed in Australian Dollars (AUD) and will be charged in Australian Dollars. Once you have entered your Billing and Shipping address at checkout, 10% GST will be removed from your Shopping Bag total.
We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is cancelled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will attempt to contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
During online promotions all discounted prices are as marked, unless a promotional code needs to be entered at Checkout to redeem the offer. No further discounts will apply and cannot be used in conjunction with any other offer. Offers are available only while stocks last, for a limited time only and can end without notice. On-line offers do not always run concurrently with in-store promotions Special on-line discounts/offers will therefore not necessarily be available in-store.
AUSTRALIA AND NEW ZEALAND ONLY
For a limited time receive free STANDARD POSTAGE delivery when you place an order of $75.00 AUD or more. Available for a limited time only. Free shipping will not apply when you’ve taken advantage of a special offer and the total dollar value of the purchase is lower than $75 after discount.
All Australian deliveries are registered and shipped via Australia Post. It’s important to us that you receive your purchases timeously. During sale and promotional periods your order will be processed and dispatched as quickly as possible from our warehouse. However, busy periods could result in some delays with dispatch. If you want your order to be prioritised, an Express Post option is available, this is a registered Express Post Service and the rate will apply irrespective of purchase value or the number of items on the order. It is strongly recommended that all New Zealand and international customers select the Express Post option as orders sent via the non-trackable standard mail option often experience lengthy delays. View full shipping information here.
While every effort is made to display the colours of our products appearing on this web-site as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour displayed on your computer monitor will be completely accurate.
Exclusions: Cosmetic products can only be shipped to Australian and New Zealand destinations. All other international destinations are excluded from purchasing cosmetic products on-line.
Disclaimer: We reserve the right to cancel any order that we consider to carry a high risk in terms of credit card fraud or in the case of an internal system error.